Integrations
I
CommunicationCatalog reference
Intercom
Read conversations, send replies, and manage contacts.
Auth
OAuth
Build
Catalog reference
Endpoints
3
Connection status
This provider is catalog reference and is not certified for runtime execution. Credential setup may be available, but it does not make any cataloged operation callable; handler, contract-test, staging, and promotion evidence must pass first.
Auth setup
OAuthtest endpoint catalogedconnection test pending
Governance
scoped authaudit logapproval policy
Capabilities
messagesthreadsworkflow actions
Surfaces
AppAPIWorkflowMCP
Operations
3 actionscatalog refreshed 2026-05-26runbook linked
Endpoint explorer
Deep-link to rows with /integrations/intercom?endpoint=tool_slug#tool_slug.
| Method | Endpoint | Tool slug | Scope | Auth | Source | Inventory | Execution | Latency | Billing | Use |
|---|---|---|---|---|---|---|---|---|---|---|
| GET | /me | intercom_me | provider_action | OAuth | Vendor API | vendor-specific | Not callable | 1-8s | no bill | test token admin identity |
| GET | /conversations | intercom_conversations | provider_action | OAuth | Vendor API | vendor-specific | Not callable | 1-8s | no bill | list conversations |
| POST | /messages | intercom_messages | provider_action | OAuth | Vendor API | vendor-specific | Not callable | 1-8s | no bill | send message |
Limits
Latency target: 1-8s. Billing: Customer vendor subscription; Adrata records action metadata.
Webhooks
Webhook coverage is not advertised for this provider yet.
Runbook
documents/integrations/runbooks/intercom.md